:root{--brand-blue: #004a8f;--brand-red: #e70033;--brand-white: #ffffff;--surface-light: #f8faff;--text-default: #272833;--blue-700: #003a70;--blue-300: #7fb3e0;--blue-50: #e8f1fa;--surface: var(--brand-white);--surface-sunken: var(--surface-light);--surface-hover: #f2f6fc;--border: #dfe6f0;--border-strong: #c3cfdf;--text: var(--text-default);--text-muted: #5b6470;--text-faint: #858e9b;--success: #1a7f56;--danger: #c62828;--warn: #b45309;--axis-intent: var(--brand-blue);--axis-intent-soft: var(--blue-50);--axis-failure: #b45309;--axis-failure-soft: #fdf1e3;--radius: 12px;--radius-sm: 8px;--shadow-sm: 0 1px 2px rgba(39, 40, 51, .06);--shadow-md: 0 4px 16px rgba(39, 40, 51, .09);--shadow-lg: 0 12px 40px rgba(39, 40, 51, .16);--container: 1200px;--font: "Roboto", system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Arial, sans-serif;--mono: "Roboto Mono", ui-monospace, "SFMono-Regular", Menlo, 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var(--border-strong);border-radius:var(--radius-sm);color:var(--text);padding:8px 12px;font-size:13px;font-weight:500;cursor:pointer}.session button:hover{border-color:var(--brand-blue);color:var(--brand-blue)}.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:1px;background:var(--border);border:1px solid var(--border);border-radius:var(--radius);overflow:hidden;margin-bottom:20px}.kpi{background:var(--surface);padding:16px 20px}.kpi-label{font-size:11px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:var(--text-faint)}.kpi-value{font-size:26px;font-weight:700;letter-spacing:-.02em;color:var(--brand-blue);font-variant-numeric:tabular-nums;line-height:1.25}.kpi-note{font-size:12px;color:var(--text-muted)}.notice{background:var(--surface);border:1px solid var(--border);border-left:3px solid var(--warn);border-radius:var(--radius);margin-bottom:24px;box-shadow:var(--shadow-sm)}.notice>summary{padding:13px 18px;cursor:pointer;font-weight:500;font-size:14px;list-style:none;display:flex;align-items:center;gap:9px}.notice>summary::-webkit-details-marker{display:none}.notice>summary:after{content:"▾";margin-left:auto;color:var(--text-faint);font-size:12px;transition:transform .15s ease}.notice[open]>summary:after{transform:rotate(180deg)}.notice>summary:hover{background:var(--surface-hover)}.notice-icon{color:var(--warn);font-weight:700}.notice ul{margin:0;padding:0 20px 16px 40px;color:var(--text-muted);font-size:13.5px}.notice li+li{margin-top:7px}.notice strong{color:var(--text);font-weight:500}.section-title{font-size:13px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--text-faint);margin:0 0 12px}.range{display:flex;flex-wrap:wrap;align-items:center;gap:10px}.range-presets{display:flex;background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-sm);overflow:hidden;box-shadow:var(--shadow-sm)}.range-preset{padding:8px 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var(--warn);border-radius:var(--radius);box-shadow:var(--shadow-sm);font-size:13.5px;color:var(--text-muted)}.notice-link:hover{background:var(--surface-hover);border-color:var(--border-strong);border-left-color:var(--warn)}.notice-link strong{color:var(--text);font-weight:500}.notice-link .cta{margin-left:auto}.guide{display:grid;gap:16px;max-width:900px}.guide-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:22px 26px}.guide-card.warn{border-left:3px solid var(--warn)}.guide-card h3{margin:0 0 12px;font-size:17px;font-weight:700;letter-spacing:-.01em;color:var(--brand-blue)}.guide-card.warn h3{color:var(--warn)}.guide-card p{margin:0 0 12px;color:var(--text-muted);max-width:76ch}.guide-card p:last-child{margin-bottom:0}.guide-card strong{color:var(--text);font-weight:500}.guide-list{margin:0;padding-left:20px;color:var(--text-muted);max-width:78ch}.guide-list li+li{margin-top:10px}.guide-callout{background:var(--blue-50);border-radius:var(--radius-sm);padding:14px 16px;margin-top:14px;font-size:13.5px;color:var(--blue-700);max-width:78ch}.guide-callout strong{color:var(--blue-700);font-weight:700}.guide-axes{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:14px;margin-bottom:14px}.guide-axis{padding:15px 17px;border-radius:var(--radius-sm);border:1px solid var(--border)}.guide-axis.intent{background:var(--axis-intent-soft);border-color:#004a8f2e}.guide-axis.failure{background:var(--axis-failure-soft);border-color:#b4530938}.guide-axis p{margin:10px 0 0;font-size:13.5px}.guide-link{color:var(--brand-blue);font-weight:700;font-size:inherit;text-decoration:underline;text-underline-offset:3px;padding:0}.guide-link:hover{color:var(--blue-700)}.guide-glossary{margin:0;display:grid;grid-template-columns:minmax(130px,auto) 1fr;gap:9px 20px;font-size:13.5px}.guide-glossary dt{font-weight:700;color:var(--text)}.guide-glossary 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0;border-bottom:none}.graph-slider{display:flex;align-items:center;gap:11px;font-size:13px;font-weight:500;color:var(--text-muted)}.graph-slider input{accent-color:var(--brand-blue);width:160px}.graph-slider b{color:var(--brand-blue);font-variant-numeric:tabular-nums;min-width:34px}.graph-meta{font-size:12.5px;color:var(--text-faint);font-variant-numeric:tabular-nums}.graph-legend{display:flex;flex-wrap:wrap;gap:18px;align-items:center;padding:10px 18px;background:var(--surface);border:1px solid var(--border);border-bottom:none;font-size:12.5px;color:var(--text-muted)}.graph-legend-note{color:var(--text-faint);margin-left:auto}.swatch{display:inline-block;width:10px;height:10px;border-radius:50%;margin-right:6px;vertical-align:-1px}.swatch.intent{background:var(--axis-intent)}.swatch.failure{background:var(--axis-failure)}.graph-zoom{display:flex;gap:6px}.graph-zoom .btn{padding:5px 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.bar{margin-bottom:10px}.metrics{display:flex;flex-wrap:wrap;gap:14px;align-items:center;color:var(--text-muted);font-size:12.5px}.metrics b{color:var(--text);font-weight:500;font-variant-numeric:tabular-nums}.rate{font-variant-numeric:tabular-nums;white-space:nowrap}.rate b{font-weight:700}.rate.above b{color:var(--success)}.rate.below b{color:var(--danger)}.rate.insufficient{color:var(--text-faint);font-style:italic}.flag-low{color:var(--warn)}.mono{font-family:var(--mono);font-size:11.5px;color:var(--text-faint)}.drawer-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#2728336b;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px);z-index:10;animation:fade .16s ease}@keyframes fade{0%{opacity:0}}.drawer{position:fixed;top:0;right:0;bottom:0;width:min(780px,100vw);background:var(--surface-sunken);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;z-index:11;animation:slide-in .2s ease}@keyframes 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var(--border-strong);border-radius:var(--radius-sm);background:var(--surface-sunken)}.drawer-search input::placeholder{color:var(--text-faint)}.drawer-search input:focus{background:var(--surface);border-color:var(--brand-blue);outline:none;box-shadow:0 0 0 3px var(--blue-50)}.drawer-search input::-webkit-search-cancel-button{-webkit-appearance:none;-moz-appearance:none;appearance:none}.search-clear{position:absolute;right:33px;width:24px;height:24px;border-radius:50%;color:var(--text-muted);font-size:17px;line-height:1}.search-clear:hover{background:var(--border);color:var(--text)}.result-bar{padding:12px 24px;background:var(--surface);border-bottom:1px solid var(--border);font-size:13px;color:var(--text-muted)}.result-bar strong{color:var(--text);font-weight:700;font-variant-numeric:tabular-nums}.result-hint{color:var(--warn)}mark{background:#fde68a;color:var(--text-default);border-radius:3px;padding:0 1px}.turn.cliente mark{background:#ffd45e}.drawer-filters{display:flex;flex-wrap:wrap;gap:8px;padding:12px 24px;background:var(--surface);border-bottom:1px solid var(--border)}.chip{display:inline-flex;align-items:center;gap:7px;padding:6px 13px;border:1px solid var(--border-strong);border-radius:999px;background:var(--surface);font-size:12.5px;font-weight:500;color:var(--text-muted);cursor:pointer;-webkit-user-select:none;user-select:none;transition:background .14s ease,border-color .14s ease,color .14s ease}.chip:hover{border-color:var(--brand-blue)}.chip input{margin:0;accent-color:var(--brand-blue)}.chip:has(input:checked){background:var(--blue-50);border-color:var(--brand-blue);color:var(--blue-700)}.drawer-body{flex:1;overflow-y:auto;padding:16px 24px 32px}.conversation{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);margin-bottom:12px;box-shadow:var(--shadow-sm);overflow:hidden}.conversation-head{display:block;width:100%;text-align:left;padding:14px 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